FIND A LOCATION
There's one near you!
Find a Western Union location near you in Singapore.
More Western Union sites!
QUESTIONS? Please Contact Us!
|6336 2000 (for calls within Singapore) or|
+65 6336 2000 (for calls from overseas)
HOW TO RECEIVE MONEY
It is very easy to receive money through us. First, locate your nearest Western Union Agent in Singapore here. Then make your way to the Agent location.
CONFIRM THAT THE MONEY IS READY FOR PICK UP
But before you visit our Agent location, make sure that the money is ready to be collected. Either contact the sender to confirm, or track the status of your money transfer online or call our Singapore hotline at 6336 2000 (for calls within Singapore) or +65 6336 2000 (for calls from overseas).
In the case where money is sent to a receiver's bank account in Indonesia, the money can be withdrawn from the bank account directly.
In the case of sending money to a bank account in China for the first time, please note that the receiver must call up the call center in China to verify the following:
- Receiver's name in Chinese characters
- Receiver's valid identification
- Bank name, and
- Bank account number
The money can then be accessed directly from the bank account.
VISIT THE AGENT LOCATION
Remember to bring the following information:
- The sender's full name (that is, first, middle and last names).
- The country where the money was sent.
- The amount that was sent.
- The Money Transfer Control Number (MTCN).
- Your original valid government-issued identification with photo.
COMPLETE THE 'TO RECEIVE MONEY' FORM
Just fill out the form and provide the Agent the MTCN and your original valid government-issued photo identification.
REVIEW AND SIGN THE RECEIPT
You will be given a receipt. Review it thoroughly and sign the receipt if all the details are accurate.
RECEIVE YOUR MONEY
The Agent will then hand you your money together with the receipt. Transaction is complete. Please keep your money in a safe and secure place.